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Job Details

Network Project Analyst
Bartlesville, OK  Posted: 1/13/2021


PTS, working with an O&G leader, is seeking a Network Project Analyst for a long-term role in Bartlesville, OK. 

Responsibilities Include
* Understands, deploys, and troubleshoots Cisco Unified Communications Manager dial plans and end points.
* Provide 1st Line Support for supporting analysts, end users and delivering functions under our voice standards.
* This role includes problem management, client liaison, technical architecture and product development / deployment.
* Acting as a project escalation for technical decisions.
* Working directly with customers to provide cost estimates and design for projects.
* Documenting processes, optimizing day-to-day operational stability with the continual need to improve the service and deploy new services, processes and technologies.
* Working operational issues and being on call.

* Legally authorized to work in the job posting country.
* 2+ years of Cisco Unified Communications Manager administration experience.
* 1+ years of experience supporting SIP Trunks on the Cisco CUBE platform.
* Experience in administering and support of Cisco technologies as well as good understanding of IP telephony environment.
* Excellent verbal and written communication, interpersonal and customer service skills.
* Self-starter, able to work independently and as part of a team in a fast-paced environment

* Experience with Cisco Webex and associated Hybrid Cloud technologies such as Video Mesh and Hybrid Calling.
* Experience with SIP and H.323 trunking.
* Experience with Cisco voice router configuration and troubleshooting: including dial peers, translation profiles, and SRST.
* Experience with NICE Inform call recording platform.
* 2+ years of working knowledge with EIGRP, BGP, and MPLS routing protocols.
* Communicates clear & specific recommendations and strategies to a wide range of audiences.
* Accountable and delivers on commitments.

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