Network Project Analyst Bartlesville, OK Posted: 1/13/2021
Details:
PTS, working with an O&G leader, is seeking a Network Project Analyst for a long-term role in Bartlesville, OK.
Responsibilities Include * Understands, deploys, and troubleshoots Cisco Unified Communications Manager dial plans and end points. * Provide 1st Line Support for supporting analysts, end users and delivering functions under our voice standards. * This role includes problem management, client liaison, technical architecture and product development / deployment. * Acting as a project escalation for technical decisions. * Working directly with customers to provide cost estimates and design for projects. * Documenting processes, optimizing day-to-day operational stability with the continual need to improve the service and deploy new services, processes and technologies. * Working operational issues and being on call.
Basic/Required: * Legally authorized to work in the job posting country. * 2+ years of Cisco Unified Communications Manager administration experience. * 1+ years of experience supporting SIP Trunks on the Cisco CUBE platform. * Experience in administering and support of Cisco technologies as well as good understanding of IP telephony environment. * Excellent verbal and written communication, interpersonal and customer service skills. * Self-starter, able to work independently and as part of a team in a fast-paced environment
Preferred: * Experience with Cisco Webex and associated Hybrid Cloud technologies such as Video Mesh and Hybrid Calling. * Experience with SIP and H.323 trunking. * Experience with Cisco voice router configuration and troubleshooting: including dial peers, translation profiles, and SRST. * Experience with NICE Inform call recording platform. * 2+ years of working knowledge with EIGRP, BGP, and MPLS routing protocols. * Communicates clear & specific recommendations and strategies to a wide range of audiences. * Accountable and delivers on commitments.